Johnny's Little Sister is a flower shop, with a huge love for what we do - In the shop you will find many interesting pieces from vintage/new jugs and vases, in which to place your blooms, we also have a wide range of diverse gifts, vintage clothing & home decor.
We work Nationwide, bringing our winsome designs. We also hold workshops at the shop or in your home, and new to 2015 is our Flower School where you can sign up to day classes, learning new and creative floral skills - for all.
We are a family run business founded by the youngest member Bella in 2012, who after studying floristry decided to create a flower shop to inspire.
So Sevenoaks October 2014
THE SMELL OF SWEET SUCCESS
Interview on Sevenoaks Business awards 2014 - Young Entrepreneur Winner.
Sevenoaks Chronicle March 2014
At just 19 years of age, Ms Verrechia has enjoyed enormous success since she started a weekend flower stall in the Harvester car park in 2012.
Within a year she had expanded into her current Riverhead shop on London Road, and just a year on from that she is making the move to the even bigger premises in Hollybush.
The Hadlow-trained florist is known for her distinctive flower arrangements and the charming vintage feel of her shop.
The Murdock Man February 2013
- Rolls Royce
- The Savoy, London Fashion Week
- Sevenoaks School
- Chiddingstone Castle
- High Rocks Tunbridge Wells
- The Orangery, Maidstone
- St Clere Estate, Sevenoaks
- East Well Manor, Ashford
- Squerryes Court, Westerham
- Breast Cancer Care, Charity
- Walthamstow Hall School
- SOHO Whisky Club
- Murdock London
- Aston Martin
- The Vine Sevenoaks
From our very first meeting with Bella in her beautiful little shop we knew we had found a safe pair of hands in which to entrust the flowers for our daughter's wedding on July 25th. Bella seemed to understand instinctively the look and atmosphere we were trying to create and she was happy to work to our budget in achieving this. Throughout the period leading up to the wedding she encouraged us to bring in pictures, notes and fabric samples, so that our final meeting was really a formality. As the wedding day dawned she arrived bright and early with the beautiful bouquet, posies and buttonholes in exquisite shades and with the flowers we loved. She managed to incorporate all of the features we had talked about, as well as adding her own very personal touches, and brought all of these together in just the right proportions to create a very natural, uncontrived look. When we first peeped inside the marquee in the afternoon the effect was breathtaking. Apart from the bride and groom of course, I think the most lasting memory of the wedding for me will be the glorious flowers, many of which are still blooming happily in our house a week after the wedding. Thank you Bella.
Elaine 'July 2015
Bella is an extremely talented young florist with a unquie eye for detail. Her beautiful bouquets and arrangements are to the same level as an top London florist!
The only place I now shop for my flowers, for every occasion.
Verity ' February 2015
Bella is a fantastic Florist & has excellent Customer Service. I had all my wedding flowers done through Bella & they turned out amazingly well! We also had a couple of personal items that I wanted in my bouquet & there was no problem with having them integrated. Would recommend in the future. Gx
Gemma ' June 2015
Dear Miss Verrechia,
I asked Mr. Fontaine, to organise flowers for the tables and buffet at my birthday celebrations held at Court Lodge, on 1st June.
He couldn't have chosen anyone who would have done the job more beautifully. I'd asked for white flowers and often people don't appreciate their loveliness, thinking colour is prettier. Well for me, your arrangements were the epitome of elegance and I thank you most whole-heartedly for them".
April 'June 2014
The flowers for my Dads funeral were just stunning. I can't thank you enough really. I just know my Dad would have loved them.
Kirsty ' 2014
"Thank you for the gorgeous flowers you delivered to my mother-in-law this morning. She was overjoyed with them. Having just seen them myself, I agree they are beautiful."
"I love this florist, I buy all my flowers from here for ever occasion, I would recommend this florist to everyone."
"The freshness of the flowers and the great designs."
"Johnny's Little Sister Flower Emporium window display is looking particularly stunning at present - worth a trip down Hollybush Lane just to see it. Lovely shop, gorgeous flowers - I feel like a child in a sweet shop every time I go in!"
T'S & C'S
1. THESE TERMS
1.1 What these terms cover. These are the terms and conditions on which a merchant (the Merchant) shall supply goods (Goods) to you.
1.2 Why you should read them. Please read these terms carefully before you submit your order to Johnny's Little Sister Florist. These terms tell you how the Goods will be provided to you, how you may end the contract and other important information.
2. INFORMATION ABOUT THE MERCHANT AND HOW TO GET IN TOUCH
2.1 JOHNNY'S LITTLE SISTER FLORIST. The legal contract for the supply of the Goods is entered into between you and Johnny's Little Sister Florist. We are responsible for supplying the Goods to you. Our trading name and contact details can be found on the contact page and www.johnnyslittlesisterflorist.co.uk
2.2 Contact. If you have a question or need any assistance you should contact Johnny's Little Sister Florist, in the first instance. You can telephone Johnny's Little Sister Florist team at 01732 458320 or by writing to Johnny's Little Sister Florist at firstname.lastname@example.org and 48 Holly Bush Lane, Sevenoaks, Kent, TN13 3TL
2.3 How Johnny's Little Sister Florist may contact you. Johnny's Little Sister Florist needs to contact you they will do so by telephone or by writing to you at the email address or postal address you provided in your order.
2.4 "Writing" includes emails. When the words "writing" or "written" are used in these terms, this includes emails.
3. CONTRACT WITH YOU
3.1 How your order will be accepted. Acceptance of your order will take place when Johnny's Little Sister Florist email you to accept and confirm it, at which point a contract will come into existence between you and us for the supply of you of the Goods (Contract).
3.2 If the we can’t supply the Goods. If we are unable to supply you with the Goods, for example because the Goods are not in stock or no longer available, we will inform you of this by email. Johnny's Little Sister Florist will refund you the full amount including any delivery costs charged as soon as possible.
3.3 Your legal rights. The Merchant is under a legal duty to supply Goods that are in conformity with the Contract.
3.4 Your order number. Johnny's Little Sister Florist will assign an order number to your order and Johnny's Little Sister Florist will tell you what it is via email when it accepts and confirms your order. It will help us if you can quote the order number whenever you contact Johnny's Little Sister Florist about your order.
4.1 Goods may vary slightly from their pictures. The images of the Goods on Johnny's Little Sister Florist website www.johnnyslittlesisterflorist.co.uk are for illustrative purposes only. Your Goods may vary slightly from those images.
4.2 Goods packaging may vary. The packaging of the Goods may vary from that shown in images on Johnny's Little Sister Florist's website.
5.1 Delivery costs. Where same day delivery is selected, the costs of delivery of the Goods will be as displayed on Johnny's Little Sister Florist's website. Delivery is £2.50 to local post codes and £4 where standard delivery is selected for surround area post codes, please see details on item.
5.2 When we will deliver the Goods. During the order process you will be asked to select when you want the Goods to be delivered. If you have a specific date request please add to notes - alternatively please call 0132 458320 for advise.
5.3 We shall ensure that the Goods are properly packed, stored and secured in such manner as to enable them to reach you in good condition.
5.6 We shall deliver or arrange for the Goods to be delivered:
(a) to the address set out in the email Johnny's Little Sister Florist sends you when it accepts and confirms your order, or to such other address as you may notify Johnny's Little Sister Florist prior to delivery;
(b) at such time and date as is set out in the email accepting and confirming your order.
5.7 Johnny's Little Sister Florist is not responsible for delays outside its control. If supply of the Goods is delayed by an event outside its control then Johnny's Little Sister Florist will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay, but if there is a risk of significant delay (a delay of more than 24 hours) you may contact Johnny's Little Sister Florist to end the Contract and receive a refund for any Goods you have paid for but not received.
5.8 If recipient is not at home when the Goods are delivered. If no one is available to take delivery of the Goods, we will either leave the Goods with a neighbour or outside the recipient’s front door.
5.9 When you become responsible for the Goods. The Goods will be your responsibility from the time Johnny's Little Sister Florist delivers the Goods to the address you supply to Johnny's Little Sister Florist when you place the order.
5.10 When you own the Goods. You own the Goods once Johnny's Little Sister Florist has received payment in full for them.
6. YOUR RIGHTS TO END THE CONTRACT
6.1 You may be able to end your Contract. Your right to end the Contract will depend on whether there is anything wrong with the Goods, how Johnny's Little Sister Florist is performing and when you decide to end the Contract. These are the circumstances in which you can end the Contract:
(a) If the Goods are not of satisfactory quality or mis-described you may have a legal right to end the contract (or to get the Goods replaced or to get some or all of your money back).
(b) Johnny's Little Sister Florist has told you about an error in the price or description of the Goods you have ordered and you do not wish to proceed.
(c) There is a risk that supply of the Goods may be significantly delayed because of events outside our control.
6.2 No right to change your mind under the Consumer Contracts Regulations 2013 once your order has been accepted. You do not have a legal right to change your mind and receive a refund once your order has been accepted by Johnny's Little Sister Florist as you have purchased perishable goods.
6.3 Tell Johnny's Little Sister Florist you want to end the Contract. To end the Contract with Johnny's Little Sister Florist under clause 6.1, please let us know by phone or email. You can call us on 01732 458320 or email email@example.com Please provide your name, home address, details of the order, reason for cancellation and, where available, your phone number and email address.
6.4 What happens if you end the Contract under clause 6.1. If the Contract is ended under clause 6.1, Johnny's Little Sister Florist will refund you the price you paid for the Goods including delivery costs, by the method you used for payment.
6.5 When your refund will be made. Johnny's Little Sister Florist will make any refunds due to you as soon as possible.
7. PRICE AND PAYMENT
7.1 Where to find the price of the Goods. The price of the Goods (which includes VAT and delivery costs where standard delivery is selected) will be the price indicated on the relevant order page of Johnny's Little Sister Florist website when you placed your order. Where same day delivery is selected, the price of the Goods (which includes VAT) and the delivery cost will be indicated on the relevant order page of Johnny's Little Sister Florist’s website when you placed your order. Johnny's Little Sister Florist takes all reasonable care to ensure that the price of the Goods advised to you is correct.
7.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date the Merchant supplies the Goods, Johnny's Little Sister Florist will adjust the rate of VAT that you pay, unless you have already paid for the Goods in full before the change in the rate of VAT takes effect.
7.3 When you must pay and how you must pay. Johnny's Little Sister Florist accepts payment with Visa, Mastercard and American Express. You must pay for the Goods before the Merchant dispatches them.
8. THE MERCHANT'S RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
8.1 Johnny's Little Sister Florist is responsible to you for foreseeable loss and damage caused by it. If we fail to comply with these terms, it is responsible for loss or damage you suffer that is a foreseeable result of it breaching this Contract or failing to use reasonable care and skill, but it is not responsible for any loss or damage that is not foreseeable.
8.2 The Merchant does not exclude or limit in any way its liability to you where it would be unlawful to do so.
8.3 We are not liable for business losses. We only supply the Goods for domestic and private use. If you use the Goods for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
9. HOW JOHNNY'S LITTLE SISTER MAY USE YOUR PERSONAL INFORMATION
9.1 Johnny's Little Sister Florist will use the personal information you provide to supply the Goods to you.
9.2 Johnny's Little Sister Florist will only give your personal information to other third parties where the law either requires or allows it to do so.
10. OTHER IMPORTANT TERMS
10.1 We may transfer this agreement to someone else. The Merchant may transfer its rights and obligations under the Contract to another organisation.
10.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if the Merchant agrees to this in writing.
10.3 Even if we delays in enforcing this contract, it can still enforce it later. If Johnny's Little Sister Florist does not insist immediately that you do anything you are required to do under these terms, or if it delays in taking steps against you in respect of your breaching this Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
10.4 Which laws apply to this contract and where you may bring legal proceedings. These terms and the Contract are governed by English law and you can bring legal proceedings in respect of the Goods in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Goods in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Goods in either the Northern Irish or the English courts.
Johnny's Little Sister Florist ("We") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Johnny's Little Sister Florist of 48 Holly Bush Lane, Sevenoaks, TN13 3TL
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
· You may give us information about you and about the proposed recipient(s) of goods you order on our site by filling in forms on our site johnnyslittlesister.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and financial and credit card information and the proposed recipient(s) name, address, email address and phone number.
· With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
· We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
· We use this information to allow us to carry out their obligations arising from any contracts entered into between you and us;
· We will use this information:
to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form);
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
· We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
· We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
· Suppliers and sub-contractors for the performance of any contract entered into with them or by you.
· Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
· Analytics and search engine providers that assist us in the improvement and optimisation of our site.
· Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
· If Johnny's Little Sister Florist are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org or 48 Holly Bush Lane, Sevenoaks, TN13 3TL.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Thank you for ordering with Johnny's Little Sister Florist, if you would like to return your order or with any other enquiry regarding returns please contact email@example.com.
If the complaint is due to substandard flowers, we will require photographic evidence to support the claim.
Please note that any refund issued will take approximately seven working days to enter your account
Due to the perishable nature of the items we sell, we do not accept returns. All orders are final, we do not accept cancellations.